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Security
Guidelines on protecting MELP accounts and security measures like two-factor authentication.
How can I protect my MELP account?
Does MELP provide two-factor authentication?
How to change my password?
Guidelines on protecting MELP accounts and security measures like two-factor authentication.
At MELP, we do everything we can to protect your organization’s account, but there are some steps that you are also supposed to follow to keep your account secure:
1. Keep your password secret. None of your co-workers should know your login information.
2. Enter your login information only on the official MELP website. If you are not sure whether you should login, go to melp.com to be safe.
3. MELP never asks for personal information, so do not answer any suspicious requests for personal information.
4. Be sure your computer and browser have antivirus software.
Yes, we do. Two-factor authentication is required by default on both an organization account and a Mobile application.
To change your password:
1. At the upper right corner next to your account name click the arrow to expand Settings
2. Click “Change password”
3. Enter your old password and set up a new password
4. Submit changes
