Master the Art of Feedback
Well-delivered feedback has the power to inspire change and increase motivation. This toolkit gives HR and managers the exact phrases and simple frameworks to turn performance reviews into an opportunity for growth.
Conversation guidelines
Feedback scripts
Ready-to-use templates
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What’s inside
Performance review cheat sheet
One-page summary for better, bias-free conversations
Ready-to-use templates
Employee prep guides, manager agendas, SBI & COIN feedback frameworks
Feedback scripts & phrase bank
Cut-and-paste scripts for praise, constructive feedback, and tricky conversations
Implementation tips for HR
Step-by-step guidance to roll out the toolkit across your organisation
