Your employees' data stays in the EU

These companies process personal data on MELP's behalf. Each one is bound by a data processing agreement and the same data protection obligations as MELP.

8
1

Every sub-processor has signed a data processing agreement with MELP.

EU only
3

All data is stored in data centres inside the EU.

30 days
2

We'll email you at least 30 days before we add or replace a sub-processor, so you have time to ask questions or raise any concerns.

Sub-processor
Purpose
Company location
Data location
Infrastructure

Where your data lives

MELP runs in Amazon's cloud data centres in Ireland and Germany. These partners host the platform and keep the servers running.

Amazon Web Services EMEA SARL
Reg. no.
B186284
38 Avenue John F. Kennedy, L-1855 Luxembourg
Purpose
Hosting of the MELP platform
Company location
Luxembourg
Data location
Ireland (backups: Germany)
MeritStory, UAB
Reg. no.
305570797
Perkūnkiemio g. 5, LT-12129 Vilnius, Lithuania
Purpose
Server infrastructure maintenance
Company location
Lithuania
Data location
Ireland (backups: Germany)
Communication

How we reach your team

When MELP sends your people an email or a text message, these partners deliver it. Our own email and documents run on Microsoft 365.

Mailgun Technologies, Inc.
Reg. no.
0802653513
112 E Pecan St, Suite 1135, San Antonio, TX 78205, USA
Purpose
System emails to platform users
Company location
United States
Data location
Germany, Belgium (EU region)
TCG Telecom, UAB
Reg. no.
304120498
Perkūnkiemio g. 7, LT-12131 Vilnius, Lithuania
Purpose
System SMS messages to platform users
Company location
Lithuania
Data location
Ireland
Pax8 Latvia, SIA
Reg. no.
40003542443
Kaļķu iela 15, Rīga, Latvia
Purpose
Email and document management
Company location
Latvia
Data location
EU (Microsoft data centres)
Customer relationship

How we look after you

When you contact our team or work with your account manager, we keep track of it here so nothing gets lost.

HubSpot Ireland Limited
Reg. no.
515723
1 Sir John Rogerson's Quay, Dublin 2, Ireland
Purpose
CRM and customer support
Company location
Ireland
Data location
Ireland
Development and integrations

Who builds and connects MELP

Our development partners build and maintain MELP and connect it to the shops and systems you use. They work on the platform itself, where your data already is.

Software Supply, MB
Reg. no.
306850001
Giedraičių g. 39-R53, LT-09302 Vilnius, Lithuania
Purpose
Platform development, support and maintenance
Company location
Vilnius, Lithuania
Data location
Ireland, Germany (MELP platform)
Wedev.lt, UAB
Reg. no.
305629555
Liepų g. 83, LT-92195 Klaipėda, Lithuania
Purpose
Shop and client data integrations
Company location
Klaipėda, Lithuania
Data location
Ireland, Germany (MELP platform)
5
AI features

Only if you use AI features

This applies only to clients who have switched on AI features, such as AI Chat or invoice recognition in Expense compensation.

Google Cloud EMEA Limited
70 Sir John Rogerson's Quay, Dublin 2, Ireland
Purpose
AI features: AI Chat, invoice recognition, translations, text suggestions and image generation
Company location
Ireland
Data location
Stored in Belgium (EU)

Last update: October 15, 2026